I’ve been a designer for 8+ years specializing in streamlining processes and increasing B2C conversion for large organizations and startups through data-driven design in agile environments.
COMPANIES I’VE DONE WORK FOR:
Designing a readiness dashboard for service members
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Tiled approach for readiness status so Service Members can take action on services due by color with a more prominent counter.
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Simpler procedure list while still color-coding them, while including more options and information to account for use in the client portal.
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Dedicated sections for Appointments and Service requests to view.
Designing a dashboard for clients to manage service members
- Tiled approach for readiness status so clients can easily see how many Service Members have services due by color with a more prominent counter.
- Table list view, while color-coding services per service member for faster insight into their individual status.
- Dedicated sections for Requesting and Approving/Denying.
Redesigning Tableau dashboard for Enterprise Architecture Leaders
- Data aggregation & thresholds for actions
- Various filtering options
- Dynamic data views
- Introduction of existing design system for scalability
- Uncluttered view of raw data
Redesigning web app for early detection of COVID-19 and other illnesses for Philips & US Department of Defense
- Decluttered UI, clearer insights
- Scalable design to support multiple algorithms
- Aggregated data view
- Easy data export summaries
Designing a module to display patient discharge status and predict next milestone/stage of discharge process.
- Components clearly showing completed and in progress tasks
- Individual patient view with tasks and milestones
- Predicted milestones for patient based on history and algorithms
Decrease Refund Rate by 95% for revitalized product
- Disruptive, attention grabbing experience through video
- Detailed description of upgrade in lieu of standard cutting screen.